Refund Policy PAGE
All cruise ticket refunds will be processed within 3 to 4 business days from the cancellation date.
Refunds will be credited to the original payment method within 3 to 4 business days used during booking.
If payment was made via credit/debit card, the refund timeline may depend on the bank's processing time.
Cancellations must be made at least 24 hours before the scheduled departure to be eligible for a refund.
No refunds will be issued for cancellations made within 24 hours of departure or for no-shows.
In case of bad weather, operational issues, or unforeseen circumstances, we may reschedule or provide a full refund.
Partial refunds may be provided in special cases, subject to management approval.
Convenience fees or transaction charges (if any) may be non-refundable.
Refund requests must be submitted through our official website or customer support.
We are not responsible for delays in refunds caused by banking issues or technical failures.
Refunds for bookings made through third-party agents will be subject to their policies.
If the cruise is rescheduled by us, customers may choose a new date or request a refund.
Refunds will not be issued if passengers fail to comply with boarding requirements.
Tickets purchased during promotional offers may be non-refundable.
Group bookings and private event reservations may have separate cancellation policies.
Refunds for cancellations due to personal reasons will follow the standard policy.
Any refund disputes should be raised within 7 days of cancellation.
We reserve the right to modify this Refund Policy at any time without prior notice.
For assistance, please contact our support team through the details provided on our website.
